We can only process orders for delivery within countries in which we are permitted to sell the Products.

If you opt for delivery, please note that delivery charges and timescales vary depending on the type of Products ordered, the service you select, and the delivery address. We aim to ensure that all deliveries are made within a maximum of 3 working days from the date of your order confirmation. However, please be aware that delivery times may vary based on product availability and the delivery location.

We will try our best to deliver the Products to your address by the estimated delivery date set out in our order confirmation email. If we are unable to meet our estimated delivery date, we will contact you as soon as possible with a revised estimated date.

If you have selected delivery to your address and no one is available at the specified address at the time of delivery, our delivery company will contact you to arrange re-delivery. The Products will only be left with a third party (such as a building caretaker or a maid) with your express authority.

All risk in the Products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. Occasionally, the supply of your Products may be delayed or prevented for reasons beyond our control (e.g. material shortages, import delays, or higher than anticipated demand). Where this is the case, we will make every effort to keep you informed but shall be under no liability to you for such delay or failure.